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Support / Contact Us

Many questions can be answered by referring to the following resources:


Instructional Videos



Clicking the button at the lower right of the Screen

If you're still experiencing trouble, please fill out the form below. Please attach any associated log and ECU file and provide an in-depth explanation of your issue. Screenshots and images can also be uploaded. 

Send us an enquiry
First Name  
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Attachment    Attach files
Each of your file(s) can be up to 20MB in size.


The reasons we prefer to do technical support using the channels above are:

1. It forces the questions to be specific, which enables us to answer them specifically.

2. It allows the important information (e.g. log and ECU files, pictures, screenshots, etc.) to be transmitted properly. Communicating this information verbally over the phone takes an intractably long time.

3. We can give more complete and better support over email, as we can review the needed information / data included in the sent files.

4. It allows us to easily make modifications to ECU files, and send back for customers to retry.

5. We can answer more email questions in the time it takes for a single phone call.

Adaptronic Sales

If you want to purchase an ECU, loom or some other accessory directly, please use the ECU's or Accessories  section on this website.

If you’d like a quote for an ECU installation and/or tune, please feel free to contact one your local Dealers.

You may send your special sales inquiries using:

- E-mail (sales@adaptronic.com.au)

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17 Durian Place, Wetherill Park
NSW 2164 Australia